Niagara Womens Enterprise Centre
  • 905) 788-0166 or 1 (800) 565-1274

Professional Hospitality Training Programs

Designed to give women employment skills to meet the needs of Niagara’s booming hospitality industry, our Professional Hospitality Programs provide hands-on training.

Professional Hospitality: Food and Beverage Service Certificate Program

NWEC developed and delivers a 6 week, Professional Hospitality: Food and Beverage Service Certificate Program for women

interested in gaining employment in the hospitality industry.

NWEC works with our community partners at Employment Ontario or the Niagara Catholic District School Board to find work or academic placements following successful completion of the program.

The Professional Hospitality: Food and Beverage Service Certificate Program provides excellent hands-on training and classroom instructions in all aspects of the industry.

The curriculum includes:

  • Understanding the hospitality industry and employer expectations
  • Professionalism in hospitality
  • History and background of operations
  • Guest service, terminology and equipment
  • Food and beverage service techniques
  • Order of service, table setting and clearing
  • Safety and sanitation
  • Glass, plate, silverware and tray handling

Additional certificates earned during the program include:

  • Smart Serve
  • Safe Food Handling
  • Customer Service Excellence
  • Niagara Tourism Specialist
  • First Aid and C.P.R.
  • W.H.M.I.S.
  • Violence and Harassment in the Workplace Awareness

Hospitality Services Mini Certificate Training Program

This program focuses on the basics to get you up to speed and into the workplace with instruction in:

  • Wine Country basics
  • Customer Service and Cash Register Basics
  • Smart Serve
  • Safe Food Handling

Generously funded by:

Ontario Womens Directorate United Way

Please contact us for more information and to set up an interview.

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Latest News

Supporting Women In Niagara
Feb 5th, 2017

Niagara Women's Enterprise Centre manager Brenda Martin and program coordinator Debi Robins informed event goers at St. David's Ladies' Day held at St. David's Anglican Church about the programs offered at the local organization. Saturday February 4, 2017 in Welland, Ont.

The 1st annual Trivia Night Fundraiser
Jul 21st, 2016

​It is with great pleasure that we introduce you to the 1st annual Trivia Night fundraiser hosted by Niagara Peninsula Homes (NPH).

From Our Graduates

  • Amazing instructors! Amazing friends made! Amazing course! KUDOS LADIES!
    - Program Graduate

Partner Enterprises

Niagara Peninsula Homes

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