Niagara Womens Enterprise Centre
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Professional Hospitality Training Programs

Designed to give women employment skills to meet the needs of Niagara’s booming hospitality industry, our Professional Hospitality Programs provide hands-on training.

Professional Hospitality: Food and Beverage Service Certificate Program

NWEC developed and delivers a 6 week, Professional Hospitality: Food and Beverage Service Certificate Program for women interested in gaining employment in the hospitality industry.

NWEC works with our community partners at Employment Ontario or the Niagara Catholic District School Board to find work or academic placements following successful completion of the program.

The Professional Hospitality: Food and Beverage Service Certificate Program provides excellent hands-on training and classroom instructions in all aspects of the industry.

The curriculum includes:

  • Understanding the hospitality industry and employer expectations
  • Professionalism in hospitality
  • History and background of operations
  • Guest service, terminology and equipment
  • Food and beverage service techniques
  • Order of service, table setting and clearing
  • Safety and sanitation
  • Glass, plate, silverware and tray handling

Additional certificates earned during the program include:

  • Smart Serve
  • Safe Food Handling
  • Customer Service Excellence
  • Niagara Tourism Specialist
  • First Aid and C.P.R.
  • W.H.M.I.S.
  • Violence and Harassment in the Workplace Awareness

Hospitality Services Mini Certificate Training Program

This program focuses on the basics to get you up to speed and into the workplace with instruction in:

  • Wine Country basics
  • Customer Service and Cash Register Basics
  • Smart Serve
  • Safe Food Handling

Generously funded by:

Ontario Womens Directorate United Way

Please contact us for more information and to set up an interview.

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Latest News

May 10th, 2018

We're sending a great big thanks to all the sponsors for the 2017 Trivia Night. It was a great success and could not have been done with the help of our sponsors. By supporting that event, they help women in the Niagara, get training, start careers and even start...

Co-operative Housing Federation of Canada Annual General Meeting
Jul 1st, 2017

This is the booth at the trade show at the Co-operative Housing Federation of Canada Annual General Meeting. At Canada wide conference held in Niagara Falls this past June, one of the speakers is receiving a gift purchased from Niagara Presents.

From Our Graduates

  • “I loved this course! So many great speakers and wonderful classes. The whole course was amazing and I learned so much and completed many certifications. It was such a great experience and I would definitely recommend it”.
    Julie (Professional Server Program)

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